Senior Operations Officer – International Rescue Committee (IRC)

Job Context
The Senior Operation Officer is responsible for the Operational needs for the Ukhia Office and overall IRC operations in Rohingya camps and host community under the direct supervision of Senior Operations Manager during COVID-19 response. (S)he will be in charge for all operation activities e.g. Supply chain, inventory/assets management, liaison with concerned government authorities, and implementation of facility audit action points in Ukhia and Teknaf and Rohingya camps and to facilitate IRC`s access to operate. (S)he will work closely with the Operations team based in Cox`s Bazar.
Department: Operations
Line Manager: Senior Program Coordinator (Head of Ukhia Office)
Contract Length: 6 Months (Covid-19 Response)

Job Responsibilities
Supply Chain:
Manage all admin support staffs, outsource service provider staffs (cleaner, security guards and any casual volunteer/ labor).
Manager any kind office administration tasks with proper coordination with relevant team and departments.
Ensure the maintenance of generators in the office and the health facilities and make sure the supply of fuel constantly to those generators in the center.
Ensure the distribution of the supplies in the camps and the facilities are done according to the distribution plan from the programs.
Support in attending coordination meeting in the absence of the Senior Operation Manger and give updates on the meetings accordingly.
Support in the searching of the land, premises when required in Ukhia.
Assist in the procurements of supplies and items, in the absence of the procurement of Supply Chain Officer.
Support in the maintenance of the office and the utilities in the office and make sure water system, electricity and AC are fixed in case of problem.
Be responsible for tracking and recording all the assets in the Ukhia field office and document all the assets and their current locations.
Be responsible for the facility audit with the support of the Senior Security Officer and the program team.
Ensure the Office Assistant does his job according to the terms of references and be in position to set performance goal for the office Assistant.
Responsible for working on the office improvement plans for the Ukhia office and make sure the office space meets the minimum standards.
Support in the fleet management, in case the Fleet Manager is away and support in the general maintenance of the fleets.
Staff Supervision & Development:
Provide encouraging mentorship and supervision to direct reports. Provide appropriate and timely feedback to staff regarding their performance, including timely implementation of the regular check in, annual staff performance management system in operations department.
Promote an open, diverse and participatory work environment.
Lead with dedication, integrity, service and accountability to the “IRC Way” – Global Standards for Professional Conduct.
Directly manage cleaners, cooks, Health Facility Support Officer, office assistant.
Field Management Support:
Assist Senior Operation Manager to maintain Ukiya field office control and efficiency.
Support the Fleet Manager in fleet Management in Ukhia and Teknaf.
Government Compliance, Liaison/Representation & Coordination:
Assist the DDO, Liaison Manager and SPC in establishing, developing and sustaining a strong relationship with government counterparts to ensure timely approvals for IRC’s access to operate in both Rohingya camps and host community that enables smooth program delivery which is also aligned with GoB rules and regulations for INGOs in Bangladesh.
Staff Safety & Security:
Implement the facility audit action points of all IRC facility on regular interval and take necessary action considering staff safety, security and well being.
Employment Status
Full-time, Contractual

Educational Requirements
University degree in Logistics/ Engineering/ Management or related field
Experience Requirements
At least 5 year(s)
Additional Requirements
Minimum 5 year of experience in Logistic/Operation
Experience of working with UN Agencies or Non-Governmental Organizations
Must willing to work during COVID-19 response. Work from office & field
Candidate who can join immediately will have priority
Very good skills MS Word, Excel, Outlook, Power point
Excellent interpersonal and team skills
Dedications to humanitarian principles and values
Dedications to and understanding of IRC’s aims, values and principles
People who have knowledge in Chittagogian language will get preference
Job Location
Cox’s Bazar (Ukhia)

Compensation & Other Benefits
Mobile bill, Weekly 2 holidays, Insurance, Gratuity
Two (2) bonuses in a year equivalent to two (2) basic salaries (not related to festival)

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