Customer Care Officer (Female) – Dhaka – MyCell Mobile

Job Description / Responsibility
Ensure that customer information is maintained accurately in the customer database
To coordinate the services of clients at the center premises
Should have capability to ensure quality customer service.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Be Responsible, Loyal, Proactive and result Oriented

Job Nature

Educational Requirements
HSC/ BBA/ MBA/ Hon`s/ Masters from reputed university

Experience Requirements
Minimum 1 year(s)
The applicants should have experience in the following area(s):
Face-to-Face Customer Support, Customer Support through Phone

Additional Job Requirements
Age 18 to 30 year(s)
Only females are allowed to apply.
Must have good interpersonal and communication skills both in written & spoken English.
Willing to work as a team
Self-motivated and able to work under pressure
Must have experience on Microsoft Office applications

Salary Range
TK.8000 – 12000

Other Benefits
Mobile Handset
Mobile Bill
Festival Bonus

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