Executive – Customer & Office Support – GARIVARA.com.bd

Job Context
• www.GARIVARA.com.bd – An Online Car Rental service provider in Bangladesh who is committed to make traveling vibrant and easy with new ways. GARIVARA.com.bd has a fleet of more than 150 vehicles which are driven by highly professional and skilled drivers. GARIVARA.com.bd was launched in 2015 with the goal of being the number One choice to domestic and foreign travelers of Bangladesh by offering extremely High Quality, Reliable, Flexible and Transparent Car Rental Services with no hidden costs and surprises.
• To know more about us log on to www.GARIVARA.com.bd or visit Facebook Fan Page:
• https://www.facebook.com/GARIVARA.com.bd/

Job Description / Responsibility
• Provide excellent customer service over phone, mail, social media, live chat etc.
• Managing online bookings along with driver, vehicle assignment.
• Monitoring, Supervise & time to time follow up the fleet drivers.
• Has to perform all responsibilities with a focus on the needs of our customers and in accordance with our quality standards.
• Maintaining good relation with the corporate offices.
• Managing the daily basis online social media advertisement including leaflets, posters, flyers, newsletters, e-newsletters.
• Maintain liaison and develop good relationship with clients and the car rental agencies.
• Conducting Field visit for collecting data and market survey from car rental / rent a car agencies across the country (once in a month) according to route schedule provided by the company.
• Organizing and maintain files and records.
• Planning ,scheduling meeting and appointments.

Job Nature

Educational Requirements
Ongoing university student or fresh graduate from any educational institute.

Experience Requirements
• 1 to 3 year(s)
• The applicants should have experience in the following area(s):
Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Online (web/e-mail) Support
• The applicants should have experience in the following business area(s):
Automobile, E-commerce, Transport Service

Job Requirements
• Age 23 to 30 year(s)
• Creativity and uniqueness, someone who can think outside the box.
• Skilled in Photoshop, Illustrator,MS Word, MS Excel & Power point.
• Excellent communication skills in English and Bangla, both written and verbal.

Send your CV to jobs@garivara.com.bd