Job Description / Responsibility
To carry out the day to day administration of the front office, including answering telephones,emails, the distribution of post, emails.
To answer queries from guests, referring them to contact points at which they can obtain further
information.
Liaise with other departments regarding matters arising: e.g. Security, Housekeeping, Engineering,accounting, F&B, etc
Report to Front Office Manager any maintenance that needs attention at the Lobby. Escort the guest to the room and explain all hotel and room’s facilities.
Following through these maintenance issues when required.
Work on a roster basis of 6 days but spread over a 7 day period.
Supervise day-to-day running of the front office.
Participate in training of staff in all areas: i.e. computer systems, balancing of shifts, day to day
operations, customer service.
Ensuring the delivery of high standards to guests.
Insuring a speedy resolution to any problems that may arise on shift.
Liaise with housekeeping regarding accommodation requirements.
Assisting with the duties of other departments if limited staff.

Job Nature
Full-time

Educational Requirements
Minimum Graduate or Relevant Diploma

Experience Requirements
2 to 5 year(s)
The applicants should have experience in the following area(s):
Front Office, Guest Relation, Customer Service, Tour Guide

Additional Job Requirements
Age 18 to 25 year(s)
Only males are allowed to apply.
Excellent communications skill in English and Bangla both.
Passion for Hospitality.

Salary Range
Negotiable

Other Benefits
As per company policy

Send your CV to hrd@nascenthotels.com