Senior Service Planning Executive / Service Planning Executive – ACI Motors Limited – Dhaka

Job Responsibilities
Prepare plans to improve the quality of after sales service.
Identify gaps in manpower planning of the service team. Prepare plans to ensure proper utilization of manpower. Plan, develop, and maintain web-based systems and apps in collaboration with MIS.
Assist service team in monitoring operations and tracking performance.
Prepare and share various reports of after-sales service operations on a regular basis.
Make frequent field visits and make plans/SOPs to develop the quality of service operations.
Collect data and measure customer satisfaction. Make plans to improve the level of customer satisfaction.
Observe and analyze the activities and strategies of competitors.
Assist the head of the after-sales service team in planning & analysis, communications, reporting, presentations & coordination.
Employment Status
Work at office

Educational Requirements
B. Sc. in Mechanical Engineering / EEE/ IPE
MBA will be an added advantages.
Skills Required: Energetic and self-motivated

Experience Requirements
At most 2 year(s)
The applicants should have experience in the following area(s):
Mechanical Engineering
The applicants should have experience in the following business area(s):
Freshers are also encouraged to apply.

Additional Requirements
Age 24 to 32 years
Both males and females are allowed to apply
Strong communication and social skills.
Proficiency in MS Office (Specially in MS Excel, PowerPoint & Word)
Strong analysis and reasoning skills.
Flexibility to travel extensively.

Apply Procedure
Application Deadline : 17 Jun 2023
Address: ACI Centre, 245 Tejgaon Industrial Area, Dhaka 1208.
Customer Care: 16533
Operating Hours: 9am to 6pm Everyday