Job Responsibilities
Providing IT assistance to internal and external teams
Training end-users on hardware functionality and software programs
Resolving logged errors in a timely manner
Monitoring hardware, software and system performance metrics
Updating computer software, as well as upgrading hardware and systems
Maintaining databases and ensuring system security
Documenting processes and performing diagnostic tests
Keeping track of technological advancements and trends in IT support
Employment Status
Full-time
Workplace
Work at office

Educational Requirements
A bachelor’s degree in computer science, information technology, or similar
Experience Requirements
1 to 4 year(s)

Additional Requirements
Age at least 25 years
Both males and females are allowed to apply
A bachelor’s degree in computer science, information technology, or similar
2-4 years of experience as an IT support specialist
Exceptional ability to provide technical support and resolve queries
In-depth knowledge of computer hardware, software (including iOS & Windows systems) and networks
Experience in documenting processes and monitoring performance metrics
Experience working with collaborative tools to empower a distributed workforce eg: Zoom, Padlet, Trello, Google Suite
Ability to keep up with technical innovation and trends in IT support
Exceptional interpersonal and communication skills

Email
Send your CV to info@bureau555.com or to Email your CV from MY BDJOBS account.
Application Deadline : 17 Nov 2022